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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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guillermo bedoya

March 25, 2025

5  out of  5
rating by guillermo bedoya
"Trabaja bien .todo ok."
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Ms Medina

February 28, 2025

5  out of  5
rating by Ms Medina
"I really enjoyed working with this agent, Juana was very responsive, knowledgeable about policies, helpful during the process, and prioritize client needs over just selling a policy. I have two policies with this office, car and home, very happy with service provided."
We responded:
"Ms. Medina, thank you so much for your 5 star review! Thank you for insuring your home and auto with us! At Silvana Paquet State Farm agency we truly prioritize your needs and provide a service that makes sense to you. It makes us so happy to be recognized by you! We are thankful to you for sharing your experience and help our agency be recognized. Many blessings to you and your family! Silvana Paquet "
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Richard Mui

February 24, 2025

5  out of  5
rating by Richard Mui
"Silvana is always very helpful to my family and always puts her best effort in for us. Helped cut our car insurance rate in half. I 100% would recommend her!"
We responded:
"Richard, Thank you so much for your 5 star review! I am so glad we were able to offer a good rate on your auto insurance. It is always a pleasure to see you in our office and assist you with your policies. We appreciate you and your recommendation! Silvana Paquet "
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Rodrigo Rodríguez

February 14, 2025

5  out of  5
rating by Rodrigo Rodríguez
"Excelente servicio!!! Me dieron un servicio increíble, muchas por ofrecerme lo mejor 🙏🏻 son los mejores.. muchas gracias a Juana Enríquez exactamente servicio ."
We responded:
"Thank you so much Rodrigo for your wonderful 5-star review! 🌟 We're thrilled to hear that you had a great experience with Juana. If there’s anything else we can do for you, please don’t hesitate to let us know. We look forward to serving you again soon! Happy Valentine's day!! Silvana Paquet agent and team Muchas gracias Rodrigo por su maravillosa recomendacion de 5 estrellas! Estamos felices de escuchar que tuvo una buena experincia con Juana. Si hay algo en lo que lo podamos ayudar, por favor no dude en comunicarse con nosotros. Estamos a la espera de poder servire otra vez muy pronto! Feliz dia de San Valentin! Agente Silvana Paquet y equipo"
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Ivan Valtchev

February 5, 2025

5  out of  5
rating by Ivan Valtchev
"Mrs. Sylvana Paquet provided excellent service solving a complex problem in my auto insurance. She gave me plenty of time, patiently going through the glitches while being pleasantly reassuring. Five Stars for Agent Sylvana Paquet."
We responded:
"Mr Valtchev, it was my pleasure meeting you at our office in Secaucus and being able to assist you with your auto insurance. We look forward to seeing you again soon. We appreciate your 5 star review/ Silvana Paquet Agent. "
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Carlos M

February 4, 2025

5  out of  5
rating by Carlos M
"Una excelente atención y servicio"
We responded:
"Carlos. Thank you for your 5 star review. I am glad we were able to offer excellent service while helping you with your insurance policies. Welcome to Silvana Paquet Insurance Agency. "
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melizza delgado

January 21, 2025

5  out of  5
rating by melizza delgado
"Juana it's very great and fast. It helps me to have my renters insurance with minutes. In less than 5 minutes she completed the transaction. Very efficient, supporting and professional!!! Thank you, Juana."
We responded:
"Melissa, We are so happy that we exceeded your expectation and provided i prompt service when finalizing your renter’s policy. We are excited to welcome you to Silvana Paquet State Farm Agency and we thank you for your 5 Star review! Silvana Paquet "
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King Sinbad

January 17, 2025

5  out of  5
rating by King Sinbad
"Juana is a very patient and helpful agent.i would 100 % recommend her services ."
We responded:
"Thank you so much for your 5 star review. Juana is indeed very helpful and patient, and her services goes beyond the sale. At Silvana Paquet State Farm agency we are here to help you every step of the way. We appreciate your business. Silvana Paquet and team."
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vee capp

December 9, 2024

5  out of  5
rating by vee capp
"They answered my questions and responded to my insurance needs very quickly and graciously. Thank you !!!"
We responded:
"Vee, we appreciate your 5 star review. At Silvana Paquet State Farm we take time to answer all your questions and make sure you understand your coverage. We also strive to provide efficient service and I am glad you are a happy customer. We look forward to working with you for many years to come! Happy holidays! Silvana Paquet "
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Nahuel Muhamad

December 5, 2024

5  out of  5
rating by Nahuel Muhamad
"Juana Henriquez provided a great service this morning with me. She was kind, respectful and very patient with all the questions I had. She made the process run smoothly and I'm very satisfied with her help. Definitely recommend her for insurance services!"
We responded:
"Nahuel, thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that Juana Henriquez provided you with excellent service and made the process smooth and satisfactory. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out as we look forward to continuing servicing your policies. Thank you for choosing our services and we wish you and yours a wonderful holiday season! Silvana Paquet and team"
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JOSE ALBERTO SANTOS DE DIOS

December 5, 2024

5  out of  5
rating by JOSE ALBERTO SANTOS DE DIOS
"Excellent service and very good prices"
We responded:
"Jose, Thank you so much for your kind words! At Silvana Paquet Agency, we're thrilled to hear that you were pleased with our service and found our prices to be very good. We strive to provide the best experience for our customers, and your feedback is greatly appreciated. Have a wonderful holiday season! Silvana Paquet - Agent "
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AIDA ROSA CARRASCO

December 4, 2024

5  out of  5
rating by AIDA ROSA CARRASCO
"Sylvana tiene un equipo profesional y con mucho carisma siempre todo se soluciona con un final feliz muy agradecida con todos"
We responded:
"Aida, We are very happy to hear that you have had such a positive experience with us. At Silvana Paquet - State Fram Agency we strive to offer a professional and close service, and it fills us with satisfaction to know that we have met your expectations. We appreciate your trust and remain at your disposal for whatever you need. My State Farm team and I are happy to be your good neighbor! Silvana Paquet Agent "
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Mohammad Ali

December 4, 2024

5  out of  5
rating by Mohammad Ali
"Good Service to Juana.thak you Juana. She is very helpful"
We responded:
"Mohammad, Thank you for your kind words! We're delighted to hear that Juana provided you with excellent service and was very helpful. We'll be sure to pass along your appreciation to her. If you need any further assistance, please don't hesitate to reach out. We appreciate you and wish you a wonderful Holiday season. Best Regards, Silvana Paquet - Agent "
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Francoise Chandler

December 4, 2024

5  out of  5
rating by Francoise Chandler
"Juana Henriquez was excellent and very supportive. I thoroughly enjoyed our conversation and appreciated her helpful and encouraging approach."
We responded:
"Francoise, Thank you so much for your kind words! We’re delighted to hear that Juana Henriquez provided you with excellent support and that you enjoyed your conversation with her. We take great pride in our team's commitment to helping our clients, and it's wonderful to know that Juana's approach made such a positive impact. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again! Wishing you and yours a wonderful holiday season! Silvana Paquet and team "
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Jade Henrriquez

November 26, 2024

5  out of  5
rating by Jade Henrriquez
"Excelente la agente Juana"
We responded:
"Jade, we appreciate your 5 star review! I am glad we were able to provide excellent service while assisting with your policies. All my best and I wish you a wonderful Thanksgiving! . Silvana Paquet agent "
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alba batista

November 26, 2024

5  out of  5
rating by alba batista
"Juana Henriquez at Silvana Paquet Agent’s Office is fantastic! She is incredibly helpful, highly knowledgeable about her products, and provides excellent customer service. I highly recommend her for any insurance needs!"
We responded:
"Dear Alba Batista, Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Juana Henriquez at our office. She takes great pride in providing exceptional service and assisting clients with their insurance needs. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need further assistance or have questions, don’t hesitate to reach out. We’re always here to help! Best regards, Silvana Paquet Agent"
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sandy nathaly

November 25, 2024

5  out of  5
rating by sandy nathaly
"Son los mejores! siempre atienden mis llamadas y los precios muy buenos"
We responded:
"Dear Sandy, Thank you for your wonderful feedback! We’re so glad to hear that you’ve had a positive experience with our team and that our pricing meets your needs. Providing excellent service and being available for our customers are top priorities for us. If there’s ever anything more we can do to assist you, please don’t hesitate to reach out. We truly appreciate your support! Best regards, Silvana Paquet Agent"
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Catryna Flores Acosta

November 13, 2024

5  out of  5
rating by Catryna Flores Acosta
"It was very helpful and convenient to be speaking to a live representative rather than an automated system. Juana made it super easy to get auto insurance. Thank you!"
We responded:
"Catryna, thank you for your 5 star review! We are indeed not an automated system and we take pride in offering a personalized experience. I am thrilled that Juana made the process of getting auto insurance so easy for you. We appreciate you and look forward to continue servicing all your insurance needs! Silvana Paquet agent "
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Gueimer Castro

November 8, 2024

5  out of  5
rating by Gueimer Castro
"Juana, excelente atención, me ayudó para obtener mi seguro de auto muy agradecido"
We responded:
"Thank you for your 5 star review! We are thrilled Juana provided excellent service and helped you with your auto insurance! We look forward to working with you. Silvana Paquet "
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Mita Monzon

November 6, 2024

5  out of  5
rating by Mita Monzon
"Silvana Paquet Agency, specifically Juana Henriquez, was very helpful to me all throughout. My aunt passed away last year and I had to take care of her affairs ... this agency helped me without any difficulty and to the best of their ability. I truly am blessed to be working with them. It made my task easier to handle. Thanks to this agency."
We responded:
"Mita, Thank you so much for sharing your heartfelt testimony. We're deeply grateful for the trust you've placed in Silvana Paquet Agency, especially Juana Henriquez. Our condolences on your loss, and we're honored to have supported you during a difficult time. Your satisfaction means everything. Silvana Paquet "
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el calidoso

October 21, 2024

5  out of  5
rating by el calidoso
"Excelente Comunicación con buena fluidez y entendimiento apesar que era 8 me atendio como en horario laboral despejando dudas y resolviendo preguntas...Gracias Juana H."
We responded:
"Thank yo so much for your positive feedback. I am delighted to hear that we could assist you effectively, ,even outside of regular working hours. Your satisfaction is very important to us and I am glad we could help clear up your doubts and answer questions. We appreciate you! Silvana Paquet Insurance Agent "
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Wilson Ordoñez

October 4, 2024

5  out of  5
rating by Wilson Ordoñez
"Excelente servicio de Juanita Heniquez, Dios la bendiga siempre"
We responded:
"Wilson, thank you for your review. We appreciate your well wishes for our agency and our team! Have a wonderful weekend. Silvana Paquet Agent "
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Lamont Chen

September 13, 2024

5  out of  5
rating by Lamont Chen
"I cannot say enough positive things about Juana Henriquez. I have several complicated policies and situations but Juana hung in there with me every step of the way irrespective of the dollar amount of the policy. She was a pillar brokeraging the conversation with the underwriters and ultimate got the policy I wanted. I am never letting go of the policy we are not active and plan to continue to reach out to Juana as my go to!"
We responded:
"Lemont, all I can say is she did it! We so appreciate you sharing your experience. As you say, at Silvana Paquet agency we are about making sure we do things right for our customers. Thank you you as well for working with us every step of the way. We look forward to continue having you as a customer. Wishing you a wonderful weekend. Silvana Paquet Agent "
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Ronald Valverde

September 6, 2024

5  out of  5
rating by Ronald Valverde
"Juana has been great to work with for Landlord insurance."
We responded:
"Thank you so much for your review. We are thrilled to know that Juana has been great to work with landlord insurance. It is wonderful to know that Juana has met your expectations. We appreciate your feedback and look forward to continue to serve you. Have a great weekend. Silvana Paquet Agent "
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Erich Salazar

September 4, 2024

5  out of  5
rating by Erich Salazar
"Excelente servicio, y Bien Rápido, Recomendado al 100%, Juana Henriquez"
We responded:
" "Thank you so much, Erich for your kind words and recommendation! We're thrilled to hear that our service exceeded your expectations and was delivered promptly. We strive for excellence and appreciate your endorsement. We're grateful for customers like you and look forward to continue serving you again in the future!""