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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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vee capp

December 9, 2024

5  out of  5
rating by vee capp
"They answered my questions and responded to my insurance needs very quickly and graciously. Thank you !!!"
We responded:
"Vee, we appreciate your 5 star review. At Silvana Paquet State Farm we take time to answer all your questions and make sure you understand your coverage. We also strive to provide efficient service and I am glad you are a happy customer. We look forward to working with you for many years to come! Happy holidays! Silvana Paquet "
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Nahuel Muhamad

December 5, 2024

5  out of  5
rating by Nahuel Muhamad
"Juana Henriquez provided a great service this morning with me. She was kind, respectful and very patient with all the questions I had. She made the process run smoothly and I'm very satisfied with her help. Definitely recommend her for insurance services!"
We responded:
"Nahuel, thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that Juana Henriquez provided you with excellent service and made the process smooth and satisfactory. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out as we look forward to continuing servicing your policies. Thank you for choosing our services and we wish you and yours a wonderful holiday season! Silvana Paquet and team"
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JOSE ALBERTO SANTOS DE DIOS

December 5, 2024

5  out of  5
rating by JOSE ALBERTO SANTOS DE DIOS
"Excellent service and very good prices"
We responded:
"Jose, Thank you so much for your kind words! At Silvana Paquet Agency, we're thrilled to hear that you were pleased with our service and found our prices to be very good. We strive to provide the best experience for our customers, and your feedback is greatly appreciated. Have a wonderful holiday season! Silvana Paquet - Agent "
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AIDA ROSA CARRASCO

December 4, 2024

5  out of  5
rating by AIDA ROSA CARRASCO
"Sylvana tiene un equipo profesional y con mucho carisma siempre todo se soluciona con un final feliz muy agradecida con todos"
We responded:
"Aida, We are very happy to hear that you have had such a positive experience with us. At Silvana Paquet - State Fram Agency we strive to offer a professional and close service, and it fills us with satisfaction to know that we have met your expectations. We appreciate your trust and remain at your disposal for whatever you need. My State Farm team and I are happy to be your good neighbor! Silvana Paquet Agent "
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Mohammad Ali

December 4, 2024

5  out of  5
rating by Mohammad Ali
"Good Service to Juana.thak you Juana. She is very helpful"
We responded:
"Mohammad, Thank you for your kind words! We're delighted to hear that Juana provided you with excellent service and was very helpful. We'll be sure to pass along your appreciation to her. If you need any further assistance, please don't hesitate to reach out. We appreciate you and wish you a wonderful Holiday season. Best Regards, Silvana Paquet - Agent "
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Francoise Chandler

December 4, 2024

5  out of  5
rating by Francoise Chandler
"Juana Henriquez was excellent and very supportive. I thoroughly enjoyed our conversation and appreciated her helpful and encouraging approach."
We responded:
"Francoise, Thank you so much for your kind words! We’re delighted to hear that Juana Henriquez provided you with excellent support and that you enjoyed your conversation with her. We take great pride in our team's commitment to helping our clients, and it's wonderful to know that Juana's approach made such a positive impact. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again! Wishing you and yours a wonderful holiday season! Silvana Paquet and team "
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Jade Henrriquez

November 26, 2024

5  out of  5
rating by Jade Henrriquez
"Excelente la agente Juana"
We responded:
"Jade, we appreciate your 5 star review! I am glad we were able to provide excellent service while assisting with your policies. All my best and I wish you a wonderful Thanksgiving! . Silvana Paquet agent "
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alba batista

November 26, 2024

5  out of  5
rating by alba batista
"Juana Henriquez at Silvana Paquet Agent’s Office is fantastic! She is incredibly helpful, highly knowledgeable about her products, and provides excellent customer service. I highly recommend her for any insurance needs!"
We responded:
"Dear Alba Batista, Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Juana Henriquez at our office. She takes great pride in providing exceptional service and assisting clients with their insurance needs. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need further assistance or have questions, don’t hesitate to reach out. We’re always here to help! Best regards, Silvana Paquet Agent"
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sandy nathaly

November 25, 2024

5  out of  5
rating by sandy nathaly
"Son los mejores! siempre atienden mis llamadas y los precios muy buenos"
We responded:
"Dear Sandy, Thank you for your wonderful feedback! We’re so glad to hear that you’ve had a positive experience with our team and that our pricing meets your needs. Providing excellent service and being available for our customers are top priorities for us. If there’s ever anything more we can do to assist you, please don’t hesitate to reach out. We truly appreciate your support! Best regards, Silvana Paquet Agent"
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Catryna Flores Acosta

November 13, 2024

5  out of  5
rating by Catryna Flores Acosta
"It was very helpful and convenient to be speaking to a live representative rather than an automated system. Juana made it super easy to get auto insurance. Thank you!"
We responded:
"Catryna, thank you for your 5 star review! We are indeed not an automated system and we take pride in offering a personalized experience. I am thrilled that Juana made the process of getting auto insurance so easy for you. We appreciate you and look forward to continue servicing all your insurance needs! Silvana Paquet agent "
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Gueimer Castro

November 8, 2024

5  out of  5
rating by Gueimer Castro
"Juana, excelente atención, me ayudó para obtener mi seguro de auto muy agradecido"
We responded:
"Thank you for your 5 star review! We are thrilled Juana provided excellent service and helped you with your auto insurance! We look forward to working with you. Silvana Paquet "
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Mita Monzon

November 6, 2024

5  out of  5
rating by Mita Monzon
"Silvana Paquet Agency, specifically Juana Henriquez, was very helpful to me all throughout. My aunt passed away last year and I had to take care of her affairs ... this agency helped me without any difficulty and to the best of their ability. I truly am blessed to be working with them. It made my task easier to handle. Thanks to this agency."
We responded:
"Mita, Thank you so much for sharing your heartfelt testimony. We're deeply grateful for the trust you've placed in Silvana Paquet Agency, especially Juana Henriquez. Our condolences on your loss, and we're honored to have supported you during a difficult time. Your satisfaction means everything. Silvana Paquet "
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el calidoso

October 21, 2024

5  out of  5
rating by el calidoso
"Excelente Comunicación con buena fluidez y entendimiento apesar que era 8 me atendio como en horario laboral despejando dudas y resolviendo preguntas...Gracias Juana H."
We responded:
"Thank yo so much for your positive feedback. I am delighted to hear that we could assist you effectively, ,even outside of regular working hours. Your satisfaction is very important to us and I am glad we could help clear up your doubts and answer questions. We appreciate you! Silvana Paquet Insurance Agent "
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Wilson Ordoñez

October 4, 2024

5  out of  5
rating by Wilson Ordoñez
"Excelente servicio de Juanita Heniquez, Dios la bendiga siempre"
We responded:
"Wilson, thank you for your review. We appreciate your well wishes for our agency and our team! Have a wonderful weekend. Silvana Paquet Agent "
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Lamont Chen

September 13, 2024

5  out of  5
rating by Lamont Chen
"I cannot say enough positive things about Juana Henriquez. I have several complicated policies and situations but Juana hung in there with me every step of the way irrespective of the dollar amount of the policy. She was a pillar brokeraging the conversation with the underwriters and ultimate got the policy I wanted. I am never letting go of the policy we are not active and plan to continue to reach out to Juana as my go to!"
We responded:
"Lemont, all I can say is she did it! We so appreciate you sharing your experience. As you say, at Silvana Paquet agency we are about making sure we do things right for our customers. Thank you you as well for working with us every step of the way. We look forward to continue having you as a customer. Wishing you a wonderful weekend. Silvana Paquet Agent "
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Ronald Valverde

September 6, 2024

5  out of  5
rating by Ronald Valverde
"Juana has been great to work with for Landlord insurance."
We responded:
"Thank you so much for your review. We are thrilled to know that Juana has been great to work with landlord insurance. It is wonderful to know that Juana has met your expectations. We appreciate your feedback and look forward to continue to serve you. Have a great weekend. Silvana Paquet Agent "
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Erich Salazar

September 4, 2024

5  out of  5
rating by Erich Salazar
"Excelente servicio, y Bien Rápido, Recomendado al 100%, Juana Henriquez"
We responded:
" "Thank you so much, Erich for your kind words and recommendation! We're thrilled to hear that our service exceeded your expectations and was delivered promptly. We strive for excellence and appreciate your endorsement. We're grateful for customers like you and look forward to continue serving you again in the future!""
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Haoran Shu

August 22, 2024

5  out of  5
rating by Haoran Shu
"Silvana is very responsible and takes care of my questions. She did give me a good plan. Strongly recommend her"
We responded:
"Haoran, thank you for your 5 star review! I am so glad you are happy with the insurance plan we were able to offer. It is our pleasure to take care of you and answer all your questions. I look forward to continue working with you! Silvana Paquet "
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Room To Reflect LLC

August 7, 2024

5  out of  5
rating by Room To Reflect LLC
"Silvana understood what was needed and provided swift action. Thank you."
We responded:
"Thank you for your kind words! We’re delighted to hear that you were satisfied with our understanding of your needs and the swift action we took. Your feedback motivates us to continue delivering excellent service! We appreciate you. "
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joel moniz

July 24, 2024

5  out of  5
rating by joel moniz
"I had an outstanding experience with State Farm agent Aisha. She is incredibly knowledgeable and went above and beyond to ensure I had the right coverage for my needs. Her professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend Aisha to anyone looking for a reliable and dedicated insurance agent."
We responded:
"Joel, thank you for your 5 star review. Aisha does indeed go above and beyond with every interaction with our customers. It makes us proud to have Aisha as part of our team. Thank you for highly recommending Aisha at our agency. We look forward to continue working with you for many years to come. Silvana Paquet and team. "
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Amy Soto

July 17, 2024

5  out of  5
rating by Amy Soto
"Juana Hernandez gracias por todo. Siempre estas disponible a cualquiera hora cuando te necesito ayuda con el seguro"
We responded:
"Amy, We are here to help you anytime you need information or assistance with insurance. We appreciate your loyalty for some many years Amy. We are proud to service customers like you! Juana is absolutely a 5 star agent! Silvana Paquet "
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Argenis Peguero

July 17, 2024

5  out of  5
rating by Argenis Peguero
"Juana has been my agent for years and I wouldn’t have it any other way. Thank you always for your attention and service. God bless"
We responded:
"Argenis, Thank you so much for your kind words. I'm glad to hear that Juana has been able to provide you with excellent service as your agent for years. I will make sure to pass along your appreciation to her. If you ever need any further assistance, please don't hesitate to reach out. Blessings to you as well!"
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Amy Soto

July 17, 2024

5  out of  5
rating by Amy Soto
"Always on point when I need any help with question. Thank you Juana Hernandez"
We responded:
"Thank you Amy for your positive review. I'm glad to hear that Juana Hernandez has been able to assist you promptly and effectively with any questions you have. Your feedback is greatly appreciated, your review makes her really happy! If you have any further inquiries or need further assistance, feel free to reach out. Thank you again! We appreciate you. "
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Edward

July 8, 2024

5  out of  5
rating by Edward
"Excelente atencion"
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We really appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we're glad that we were able to meet your expectations. We're committed to providing excellent service and ensuring that our customers have a great experience every time. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We're always here to listen and improve. Once again, thank you for choosing us and for your wonderful review. We look forward to serving you again in the future! Silvana Paquet and team "
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Nick Goff

June 25, 2024

5  out of  5
rating by Nick Goff
"Helped me save $1200 a year. Wonderful service"
We responded:
"Nick, I am so gald we were able to offer wonderful service and save you money on your insurance. We appreciate you sharing your experience and help us grow our agency! Silvana Paquet "