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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Catryna Flores Acosta

Catryna Flores Acosta

November 13, 2024

5  out of  5
rating by Catryna Flores Acosta
"It was very helpful and convenient to be speaking to a live representative rather than an automated system. Juana made it super easy to get auto insurance. Thank you!"
We responded:
"Catryna, thank you for your 5 star review! We are indeed not an automated system and we take pride in offering a personalized experience. I am thrilled that Juana made the process of getting auto insurance so easy for you. We appreciate you and look forward to continue servicing all your insurance needs! Silvana Paquet agent "
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Gueimer Castro

November 8, 2024

5  out of  5
rating by Gueimer Castro
"Juana, excelente atención, me ayudó para obtener mi seguro de auto muy agradecido"
We responded:
"Thank you for your 5 star review! We are thrilled Juana provided excellent service and helped you with your auto insurance! We look forward to working with you. Silvana Paquet "
Profile photo of Mita Monzon

Mita Monzon

November 6, 2024

5  out of  5
rating by Mita Monzon
"Silvana Paquet Agency, specifically Juana Henriquez, was very helpful to me all throughout. My aunt passed away last year and I had to take care of her affairs ... this agency helped me without any difficulty and to the best of their ability. I truly am blessed to be working with them. It made my task easier to handle. Thanks to this agency."
We responded:
"Mita, Thank you so much for sharing your heartfelt testimony. We're deeply grateful for the trust you've placed in Silvana Paquet Agency, especially Juana Henriquez. Our condolences on your loss, and we're honored to have supported you during a difficult time. Your satisfaction means everything. Silvana Paquet "
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el calidoso

October 21, 2024

5  out of  5
rating by el calidoso
"Excelente Comunicación con buena fluidez y entendimiento apesar que era 8 me atendio como en horario laboral despejando dudas y resolviendo preguntas...Gracias Juana H."
We responded:
"Thank yo so much for your positive feedback. I am delighted to hear that we could assist you effectively, ,even outside of regular working hours. Your satisfaction is very important to us and I am glad we could help clear up your doubts and answer questions. We appreciate you! Silvana Paquet Insurance Agent "
Profile photo of Wison Ordoñez

Wison Ordoñez

October 4, 2024

5  out of  5
rating by Wison Ordoñez
"Excelente servicio de Juanita Heniquez, Dios la bendiga siempre"
We responded:
"Wilson, thank you for your review. We appreciate your well wishes for our agency and our team! Have a wonderful weekend. Silvana Paquet Agent "
Profile photo of Lamont Chen

Lamont Chen

September 13, 2024

5  out of  5
rating by Lamont Chen
"I cannot say enough positive things about Juana Henriquez. I have several complicated policies and situations but Juana hung in there with me every step of the way irrespective of the dollar amount of the policy. She was a pillar brokeraging the conversation with the underwriters and ultimate got the policy I wanted. I am never letting go of the policy we are not active and plan to continue to reach out to Juana as my go to!"
We responded:
"Lemont, all I can say is she did it! We so appreciate you sharing your experience. As you say, at Silvana Paquet agency we are about making sure we do things right for our customers. Thank you you as well for working with us every step of the way. We look forward to continue having you as a customer. Wishing you a wonderful weekend. Silvana Paquet Agent "
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Ronald Valverde

September 6, 2024

5  out of  5
rating by Ronald Valverde
"Juana has been great to work with for Landlord insurance."
We responded:
"Thank you so much for your review. We are thrilled to know that Juana has been great to work with landlord insurance. It is wonderful to know that Juana has met your expectations. We appreciate your feedback and look forward to continue to serve you. Have a great weekend. Silvana Paquet Agent "
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Erich Salazar

September 4, 2024

5  out of  5
rating by Erich Salazar
"Excelente servicio, y Bien Rápido, Recomendado al 100%, Juana Henriquez"
We responded:
" "Thank you so much, Erich for your kind words and recommendation! We're thrilled to hear that our service exceeded your expectations and was delivered promptly. We strive for excellence and appreciate your endorsement. We're grateful for customers like you and look forward to continue serving you again in the future!""
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Haoran Shu

August 22, 2024

5  out of  5
rating by Haoran Shu
"Silvana is very responsible and takes care of my questions. She did give me a good plan. Strongly recommend her"
We responded:
"Haoran, thank you for your 5 star review! I am so glad you are happy with the insurance plan we were able to offer. It is our pleasure to take care of you and answer all your questions. I look forward to continue working with you! Silvana Paquet "
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Room To Reflect LLC

August 7, 2024

5  out of  5
rating by Room To Reflect LLC
"Silvana understood what was needed and provided swift action. Thank you."
We responded:
"Thank you for your kind words! We’re delighted to hear that you were satisfied with our understanding of your needs and the swift action we took. Your feedback motivates us to continue delivering excellent service! We appreciate you. "
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joel moniz

July 24, 2024

5  out of  5
rating by joel moniz
"I had an outstanding experience with State Farm agent Aisha. She is incredibly knowledgeable and went above and beyond to ensure I had the right coverage for my needs. Her professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend Aisha to anyone looking for a reliable and dedicated insurance agent."
We responded:
"Joel, thank you for your 5 star review. Aisha does indeed go above and beyond with every interaction with our customers. It makes us proud to have Aisha as part of our team. Thank you for highly recommending Aisha at our agency. We look forward to continue working with you for many years to come. Silvana Paquet and team. "
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Amy Soto

July 17, 2024

5  out of  5
rating by Amy Soto
"Juana Hernandez gracias por todo. Siempre estas disponible a cualquiera hora cuando te necesito ayuda con el seguro"
We responded:
"Amy, We are here to help you anytime you need information or assistance with insurance. We appreciate your loyalty for some many years Amy. We are proud to service customers like you! Juana is absolutely a 5 star agent! Silvana Paquet "
Profile photo of Argenis Peguero

Argenis Peguero

July 17, 2024

5  out of  5
rating by Argenis Peguero
"Juana has been my agent for years and I wouldn’t have it any other way. Thank you always for your attention and service. God bless"
We responded:
"Argenis, Thank you so much for your kind words. I'm glad to hear that Juana has been able to provide you with excellent service as your agent for years. I will make sure to pass along your appreciation to her. If you ever need any further assistance, please don't hesitate to reach out. Blessings to you as well!"
Profile photo of Amy Soto

Amy Soto

July 17, 2024

5  out of  5
rating by Amy Soto
"Always on point when I need any help with question. Thank you Juana Hernandez"
We responded:
"Thank you Amy for your positive review. I'm glad to hear that Juana Hernandez has been able to assist you promptly and effectively with any questions you have. Your feedback is greatly appreciated, your review makes her really happy! If you have any further inquiries or need further assistance, feel free to reach out. Thank you again! We appreciate you. "
Profile photo of Edward

Edward

July 8, 2024

5  out of  5
rating by Edward
"Excelente atencion"
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We really appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we're glad that we were able to meet your expectations. We're committed to providing excellent service and ensuring that our customers have a great experience every time. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We're always here to listen and improve. Once again, thank you for choosing us and for your wonderful review. We look forward to serving you again in the future! Silvana Paquet and team "
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Nick Goff

June 25, 2024

5  out of  5
rating by Nick Goff
"Helped me save $1200 a year. Wonderful service"
We responded:
"Nick, I am so gald we were able to offer wonderful service and save you money on your insurance. We appreciate you sharing your experience and help us grow our agency! Silvana Paquet "
Profile photo of Jen Z

Jen Z

June 20, 2024

5  out of  5
rating by Jen Z
"Juana / Silvana were very quick to answer my phone call and provide me with the best quote for renters insurance. Thanks!"
We responded:
"You're welcome! I'm so glad that Juana was able to assist you promptly and find you the best quote for renter's insurance. Providing excellent customer service is our top priority, and I'm thrilled that they were able to meet your expectations. If you ever needed any more assistance or have further questions, feel free to reach out. Thanks for choosing us! Silvana Paquet Agent "
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Eric Vasquez

June 19, 2024

5  out of  5
rating by Eric Vasquez
"Thank you Aisha for helping me with my Auto and Renters Insurance. You helped me when no one else would."
We responded:
"You're welcome! I'm glad I could assist you with your Auto and Renters Insurance. It's my pleasure to help you when others couldn't. If you have any more questions or need further assistance, feel free to ask. Wea re always available by phone or in person! All my best, Silvana Paquet Agent "
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Jenny

June 17, 2024

5  out of  5
rating by Jenny
"Excelente servicio y comprometidos con ayudar a sus clientes , Gracias Juana Hernández por tu ayuda"
We responded:
"Thank you Jenny for your positive feedback! We appreciate your kind words about our excellent service and commitment to helping our clients. It's our goal to provide the best assistance possible, and we're glad to hear that we've been able to meet your expectations. If you have any further questions or need any more help, please feel free to let us know. Silvana Paquet Agent "
Profile photo of Isabel

Isabel

June 16, 2024

5  out of  5
rating by Isabel
"Excelente servicio y comprometida con ayudar a sus clientes, 100 % recomendada"
We responded:
"Isabel, We appreciate your 5 Star review and that you recognize our work and that we are indeed committed to help all our customers. Thank you for recommending Silvana Paquet Insurance Agency. Hope you had a wonderful weekend! Silvana and team "
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S& B

June 12, 2024

5  out of  5
rating by S& B
"I really appreciated Juana service, it was great 👏👏👏. She was very helpful and professional!!!! I will give her more than 5 stars ⭐️. Thank you so much!!!!!"
We responded:
"S & M, Wow! Thank you for your 5 star review and for recognizing Juana on a great job assisting you with your insurance policies! We look forward to continue working with you! "
Profile photo of Nicolas Valverde

Nicolas Valverde

June 12, 2024

5  out of  5
rating by Nicolas Valverde
"Excelente servicio Gracias por ayudarme Aisha Vázquez"
We responded:
"Thank you Nicolas for your 5 star review! I am so glad that we were able to help you with your policy and provide excellent service. We appreciate your business. Silvana"
Profile photo of Andrew.orta10131986@gmail.com Drewezra

Andrew.orta10131986@gmail.com Drewezra

June 12, 2024

5  out of  5
rating by Andrew.orta10131986@gmail.com Drewezra
"Great customer service very helpful and got me the best price possible on my insurance.."
We responded:
"Andrew, We appreciate you taking the time to recognize our customer service. I am glad we were able to offer the best price! Silvana Paquet Agent "
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Juan Carlos Perez

June 11, 2024

5  out of  5
rating by Juan Carlos Perez
"Muy excelente servicio me contesto todas mis preguntas sobre mi póliza de auto y de vida muchas señorita Juana"
We responded:
"Juan, it makes us happy to know that you selected our agency to help you with your auto and Life policies. We welcome you to our agency and we look forward to continue working with you. We are proud to have Juana in our team. Best, Silvana Paquet "
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Zobeida Saba

June 6, 2024

5  out of  5
rating by Zobeida Saba
"Un servicio exelente la Lic.juana Henríquez y exelente con la póliza de mi autos y el seguro de vida exelente satisfecha bien recomendada 💯💯💯"
We responded:
"Zobeida. Thank you for your 5 star review! It makes me so happy to know that we helped you with your car insurance and life insurance policies to set a legacy for your loved ones! We look forward to working with you for many years to come! Silvana Paquet and team. "